Getting Started
- About Textr Team
- Set Up Your Account and Team
Using Textr Team
Team & Collaboration
- Team Members
  - How to Invite Team Members
  - Removing a Team Member
- Team Account
SMS Campaign
- The Campaign Registry
Plan & Billing
- Plans
  - How Much Does Textr Team Cost
Troubleshooting
- Verification Codes
  - Can I Use Textr Team to Get an SMS Verification Code
  - I‘m not Receiving Verification Codes on Textr Team
- Bugs and Fixes
  - How do I Report a Bug

How do I Report a Bug

Textr App

Modified on: Fri, 6 Dec, 2024 at 3:35 PM

Spot an Issue in Textr Team? Here’s How to Report It.

If you experience a problem with Textr Team, don’t hesitate to report the bug to the Textr Team at team.support@textrapp.com. Alternatively, you can click the question mark icon on the Textr Team platform to email the support team.

To help us identify the issue, please include details about the bug in your report. This includes:

Brief description of the issue
Area of the product that the problem is occurring
What Textr Team app is this affecting (iOS, Android, Mac, or web)
The browser or app version you’re using
Any screenshots or screen recordings illustrating the issue

Once the issue has been identified the Textr team will promptly get back to you with troubleshooting steps. If there is an issue with the Textr Team software, the developer team will work to resolve it as soon as possible.