How Much Does Textr Team Cost

Textr Team uses a Pay As You Go billing model with no long-term contracts. Phone numbers are subscribed on a monthly basis, and usage is charged per unit.

Note: If you subscribed to a phone number before the current Pay As You Go plan was introduced, your existing subscription may include a base allowance of calls and messages. This allowance is preserved when you renew your subscription. New subscriptions do not include a base allowance. All usage is charged per unit at the rates shown in the international rate table.

Phone Number Costs

Phone numbers are billed monthly per number. The price depends on the country and number type:

Number Type

Country

Monthly Cost

Local Number

United States

$5.69/month

Local Number

Canada

$5.69/month

Local Number

United Kingdom

$5.69/month

Toll-Free Number

United States / Canada

$11/month

For local numbers in other supported countries (Australia, Hong Kong, Israel, Mexico, Austria, Brazil), check the pricing page for current rates.

You can subscribe to as many numbers as your team needs. Each number is assigned to one team member at a time. To add, remove, or reassign numbers, see Manage Your Phone Numbers.

Included Allowance and Usage Costs

For pay as you go plan, no base allowance of calls and messages included.Usage is charged per unit:

  • SMS/MMS: Charged per message.
  • Voice Calls: Charged per minute. Incoming and outgoing call rates differ by country.

Rates vary by destination country and carrier. For detailed per-country rates, visit the international rate table.

Account Balance and Top-Up

Textr Team requires a minimum top-up of $2 to start using the service. Your balance is used to cover phone number subscriptions and usage charges. When your balance runs low, you can add funds at any time through the web dashboard or mobile app.

Phone number subscriptions renew automatically each month on the same date as your initial subscription (e.g., if you subscribed on July 20, your next billing date is August 20). If your account balance is insufficient, you will be prompted to top up; otherwise, the number will become inactive. Expired numbers are held for 7 days and can be restored during this period. After 7 days, the number returns to the pool and may be assigned to another user and cannot be recovered.

Enterprise Plan

For larger teams or organizations with specific requirements, Textr Team offers an Enterprise Plan with custom pricing. Contact team.support@textrapp.com to discuss your needs.

Frequently Asked Questions

 Q1: Does Textr Team charge a monthly fee? + 

Yes. Each phone number has a monthly subscription fee (e.g., US/CA local numbers are $5.69/month, Toll-Free numbers are $11/month). There is no separate platform fee or long-term contract. Pay as you go: per message for SMS/MMS, per minute for voice calls. Rates depend on the destination country. Check the international rate table for specific rates.

 Q2: Can I cancel my phone number subscription at any time? + 

Yes. You can unsubscribe from a phone number at any time through the Textr Team dashboard. There are no cancellation fees or long-term commitments. After unsubscribing, you have a 7-day window to restore the number before it becomes available to others.

 Q3: Is there a free trial for Textr Team? + 

No. Textr Team does not offer a free trial. The minimum top-up is $2, which is applied to your account balance and used for number subscriptions and usage charges.